At jazzbaz, we take your privacy seriously. This policy explains exactly what personal data we collect when you use jazzbaz.com, why we collect it, how we use it, and what rights you have over it. We've written this in plain language — no legal jargon designed to confuse you.
These are the six pillars that guide how jazzbaz handles your personal information every single day.
jazzbaz only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We don't collect data just because we can — every data point has a clear purpose.
All data transmitted between your device and jazzbaz.com is protected by SSL/TLS encryption. Your payment details, login credentials, and personal information are never transmitted in plain text.
jazzbaz does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information stays within the jazzbaz ecosystem and is shared externally only where legally required.
This privacy policy tells you exactly what data jazzbaz collects, why we collect it, and how long we keep it. There are no hidden data practices. What you read here is what actually happens.
You have the right to access, correct, and delete your personal data held by jazzbaz. You can also request a copy of your data or ask us to restrict how we use it. These requests are handled within 30 days.
jazzbaz uses cookies to keep you logged in, remember your preferences, and improve platform performance. We don't use third-party advertising cookies that track you across other websites.
This Privacy Policy applies to all services provided by jazzbaz through jazzbaz.com and the jazzbaz mobile app. It explains how we collect, use, store, and protect your personal information when you register an account, make deposits, place bets, or interact with any part of the jazzbaz platform.
jazzbaz is committed to handling your personal data responsibly and transparently. We understand that players in Bangladesh trust us with sensitive information — including payment details and identity documents — and we take that responsibility seriously. This policy is written to be clear and readable, not to hide anything in complicated legal language.
By creating a jazzbaz account or using any of our services, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything in this document, our support team is available 24/7 to help.
This policy was last updated in January 2025. jazzbaz will notify registered users of any significant changes via email or an in-platform notification before the changes take effect.
jazzbaz collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party verification services. Here is a breakdown of what we collect and why:
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration and age verification |
| Contact Data | Mobile number, email address | Account communication and support |
| Payment Data | bKash/Nagad/Rocket account number | Processing deposits and withdrawals |
| Usage Data | Games played, bets placed, session duration | Platform improvement and responsible gaming |
| Technical Data | IP address, device type, browser version | Security monitoring and fraud prevention |
| Verification Data | ID document images, selfie photos | KYC compliance and withdrawal verification |
jazzbaz does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.
Every piece of data that jazzbaz collects is used for a specific, legitimate purpose. We do not use your data for anything beyond what is described in this policy. The main purposes for which jazzbaz processes your personal data are:
You can opt out of marketing communications from jazzbaz at any time by updating your notification preferences in your account settings or by contacting our support team.
jazzbaz retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods are as follows:
Once the applicable retention period has expired, jazzbaz securely deletes or anonymises your personal data so that it can no longer be linked back to you. You may request early deletion of your data in certain circumstances — see the Your Rights section below for details.
jazzbaz implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security infrastructure includes:
Despite these measures, no online platform can guarantee 100% security. In the unlikely event of a data breach that affects your personal information, jazzbaz will notify you promptly and take immediate steps to contain and investigate the incident.
As a jazzbaz player, you have the following rights regarding your personal data. You can exercise any of these rights by contacting our support team at [email protected]:
Request a copy of all personal data jazzbaz holds about you. We will provide this within 30 days of your request.
Ask us to correct any inaccurate or incomplete personal data we hold about you. Most corrections can be made directly in your account settings.
Request deletion of your personal data where there is no legal obligation for us to retain it. Note that some data must be kept for regulatory compliance.
Ask jazzbaz to limit how we use your data while a dispute or correction request is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Object to jazzbaz processing your data for marketing purposes at any time. We will stop immediately upon receiving your request.
Some rights may be limited where jazzbaz has a legal obligation to retain or process your data — for example, transaction records required for anti-money laundering compliance. We will always explain the reason if we are unable to fulfil a request in full.
jazzbaz is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, all users are required to confirm their age, and jazzbaz conducts age verification checks as part of the KYC process.
If jazzbaz discovers that personal data has been collected from a minor, the account will be immediately closed, all funds will be returned to the payment source, and all associated data will be deleted. If you believe a minor has registered on jazzbaz, please contact us immediately at [email protected].
jazzbaz may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that affect how we use your personal data, jazzbaz will notify you in advance via email or an in-platform notification. Your continued use of jazzbaz after the effective date of any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how jazzbaz handles your personal data, please get in touch with our team:
jazzbaz aims to respond to all privacy-related requests within 30 days. For urgent matters, live chat is the fastest way to reach our team. We take every privacy concern seriously and will always provide a clear, honest response.
jazzbaz is built on trust. Your data is secure, your payments are encrypted, and your rights are respected. Join over 500,000 Bangladesh players who already trust jazzbaz with their gaming experience.